Updating dell service tag
All of it was correct and they have quite a bit of contact information and service records with specific dates of calls and service.” Thomson said she called 1-866-383-4713 (the real Dell’s support line) and told the technician about having received calls every day for the previous five days from people claiming to be Dell certified technicians or who worked for Dell.
“I then told him they had all my PII and Dell service records for the computer I purchased from Dell in 2012,” Thomson recalled.
“He said they had received calls ‘from people like you,’ and ‘many customers have called.’ In response to my question about why they had not sent data breach notifications, he said ‘The legal team is in charge.
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and click on Support present either at the top or bottom of the page.
The immediate next page will ask you to enter your service tag or express service code: Service tag is an alphanumeric code that is uniquely assigned to your product.
Computer maker Dell is asking for help in an ongoing probe into the source of customer information that appears to have somehow landed in the laps of fraudsters posing as Dell computer support technicians.
Krebs On Security readers continue to report being called by scammers posing as Dell support personnel who offer “proof” that they’re with Dell by rattling off the unique Dell “service tag” code printed on each Dell customer’s PC or laptop, as well as information from any previous (legitimate) service issues the customer may have had with Dell.
Thanks to this table, you can retrieve this information without having to probe for the actual hardware.